We make buildings work
Alerton is totally committed to helping you get the best performance from your buildings. Alerton is a pioneer and an industry leader in providing building management solutions for heating, ventilation and air-conditioning equipment for all types and sizes of buildings. We also help simplify building management by integrating fire, life safety, lighting, access management and other building systems.
Alerton has led the way in providing products based on a standard communication protocol to give building owners flexibility in their building solutions. We were the first to pioneer Direct Digital Controls (DDC) technology, the first to offer a Windows®-based operator's workstation, the first to offer an intelligent zone sensor—the Microset™—and the first to offer a top-to-bottom "native" BACnet® system. Our network of local dealers plays a vital role in making sure that you and your people get the most from your building control system.
We owe our success to focusing on the things that mean the most to our customers. Our control products are robust, easy to use, and innovative. But we've spent a lot of time listening to you. We know that the most important things to you are service and support, reliability, and value.
Service and Support. We have a worldwide network of local representatives who are committed to providing you with the best service and support, along with easy-to-use solutions to make your buildings work. Each of these representatives has completed our thorough factory training program. Our experienced instructors have created a curriculum involving extensive hands-on training to increase your representative's efficiency and knowledge in the engineering, programming, installation, and commissioning of Alerton building systems. We also make this instruction available to customers who desire direct factory training. Alerton's commitment to service and support delivers the resources you need to make your buildings work.
Reliability. We focus on designing and building innovative products, but we will never sacrifice ease of use or reliability. We know what matters to you is that your building controls work. That's why we build in advanced functionality that's easy for your people to use. Another example of our commitment to reliability is demonstrated by our backward compatibility with former product generations. Our current IBEX™ operator workstation will communicate with all past generation field controllers.
Value. We know that value means a great deal to you. That's why we've designed our products to lead the industry in being cost-effective as well as dramatically improving energy efficiency and tenant comfort. In addition, we design our products to be easy to install, maintain, and service. These factors all help ensure that you've made the best financial decision when you choose Alerton.
Both our product lines are designed to deliver complete, yet flexible solutions. To make your buildings work, you need more than just products, you need solutions. That's why we offer customized software packages that enable you to meet your specific application, monitoring, and control needs. Our solutions let you provide optimal comfort levels while using the least amount of energy. And they provide you with the information and control you need to make better decisions.
Alerton offers total building solutions through two complete and flexible product lines: IBEX and BACtalk®.
Envision™ for IBEX is a powerful, intuitive, and easy-to-use Windows-based operating system. Its 3-D animated graphics allow you to control facility operations and monitor system status with very little computer experience. Entire sites or multiple buildings can be monitored and controlled from a single graphical workstation.
Alerton quickly recognized te benefits of the ASHRAE communication standard, BACnet, and introduced the industry's first top-to-bottom native BACnet system, BACtalk. Its animation and vivid 3-D graphical displays provide complete control at all system levels, from the powerful, graphical operator workstation to the simplest of field controllers.
This forward thinking is consistent with Alerton's rich history of technology innovation. Alerton is committed to providing the best service and support, product reliability, and value to make your buildings work.
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